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What is the process that will be followed from order to completed installation?

In order to enjoy froggin’ awesome fibre, you will need to place an order with your preferred internet service provider on the Frogfoot website or directly with the ISP.

Once your order has been placed, the ISP will need to accept the order and confirm your information. Once your order has been placed with Frogfoot and your zone is live, there is a standard lead time for installation. In this time, you will be contacted by the installation team to schedule a time to install at your home.

To follow up on your order, kindly contact your Internet Service Provider directly.