Archives: FAQs
faq
Published On
14th Feb 2023What do I do if I have connectivity issues?
Your Internet Service Provider should also be your first point of contact. If the problem is on Frogfoot network, the Internet Service Provider will make contact with our support team for assistance.
Published On
On what Wi-Fi frequency will the Frogfoot air Wi-Fi device be operating on?
The device will be on a 2.4Ghz frequency and will have a reach of up to 100 meters if there is no interference from elements such as walls etc.
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Will the Wi-Fi device work in a double story home?
No, as the Wi-Fi frequency is limited to 100 meters and elements such as concrete floors, thick walls will have an impact on the Wi-Fi signal strength.
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Will I be able to install Wi-Fi Extenders?
No, the Frogfoot air product as well as the Wi-Fi device does not cater for additional ports to support Wi-Fi extenders.