I have an existing Telkom phone line, can this number be ported to the Fibre provider?

Yes, your number can be ported over to any ISP that offers Voice services, is signed up for porting, and has a contract with Frogfoot. You should enjoy cheaper voice calls over the Fibre connection. Some providers might charge a small administration fee to port your number, but with an open access model you will be able to compare cost and choose from any provider that will serve your area.

How can I get my complex Fibred up?

If your area is covered by Froggin’ Awesome Fibre, you can get in touch with our acquisitions team to sign up. They will need to be in contact with your Body Corporate or HOA to gain permission to build and discuss the route plan. Please email property@frogfoot.com with your details and complex information and our team will get in touch.

How can someone tell if they are in or out of the coverage area?

There is a coverage map on the portal where residents can enter their address to check their coverage. You will either be in a planned zone (Red), a work in progress zone (Yellow) or live precinct zone (Blue). Red zones will not be assigned a date for deployment, whereas Yellow and Blue zones will have an estimated date for deployment indicated on the map.

If your address falls outside of a determined zone, you are unfortunately not on our list of rollout areas, but you can register your details on the website to indicate your interest.

What if there is not enough interest shown from people in my suburb, will a Fibre network still be built?

Where Frogfoot roll out next will be dependent on where the greatest interest is and the highest concentration of ISP signups occur. So if you want Fibre soon, persuade your neighbours to show interest! You can simply register interest on the Frogfoot portal.