Category: FTTH

Frogfoot expands its KZN footprint with the acquisition of fibre assets from Mitsol

Frogfoot has expanded its footprint in KwaZulu-Natal with the acquisition of fibre assets that were built and operated by Mitsol (Pty) Ltd. The transition brings another 19,000 homes onto the Frogfoot network and consolidates the company’s position as a leading fibre network operator in the province. This purchase will deliver immediate benefits to customers in the region, through our extensive national footprint, and years of industry experience.

The integration of Mitsol’s fibre network into Frogfoot’s national fibre infrastructure will bring the benefit of Frogfoot’s national pricing structure, client support and access to a number of internet service providers.

“Mitsol is a meaningful acquisition for us,” says Richard Henn, Head of Mergers and Acquisitions at Frogfoot. “This is a quality network that has been well built and maintained, and the Mitsol team has done an excellent job in growing and supporting its client base. The location of the Mitsol fibre precincts fits neatly into our existing Frogfoot network, with limited overlap. We are excited to bring our brand to a larger number of homes across the greater Durban area.”

Mitsol will continue to operate as an ISP on the new Frogfoot network, under its well established Resinet brand.

The Frogfoot team will work closely with Mitsol to ensure that the transition happens with the least amount of disruption to clients and services. Customers will be able to access the Frogfoot national support centre and will enjoy the benefits of ongoing network investments.

The acquisition forms part of Frogfoot’s ongoing expansion strategy, which includes strengthening service delivery in key regional areas. KwaZulu-Natal is a priority growth market, and this transition gives the company a stronger presence across the province.

Frogfoot expands its national fibre footprint with the acquisition of Infinity Wireless fibre network assets in Rustenburg.

Frogfoot has acquired the fibre network assets of Infinity Wireless (Pty) Ltd in Rustenburg, which will be integrated into its national infrastructure. This expansion into the North West province supports the company’s growth strategy and deepens its presence in a key regional market, with the transition officially started on 1 November 2025.

Infinity Wireless currently operates and supports the network in the area, and over the next 12 months, it will transition into Frogfoot’s national operating model. Infinity will continue operating as an ISP on the network, and their customers will remain Infinity customers throughout the process with no action required from them. This approach ensures complete continuity with no service disruption and no action required from customers.

“This is an exciting acquisition that reflects our commitment to regional growth and network investment,” says Richard Henn, Head of Mergers and Acquisitions at Frogfoot Networks. “Rustenburg is a thriving community, and this move allows us to bring the benefits of our national customer support systems, long-term infrastructure investment and product speed upgrades to existing Infinity Wireless customers. We are particularly pleased to be able to continue working closely with the Koen brothers, who founded this impressive business. We are partner-centric and could not have hoped for better people to join hands with on this journey.”

“We are delighted to be part of this process and to see the fibre segment of our network transition into the Frogfoot ecosystem,” says JJ Koen. “Frogfoot has the scale, technical resources and national presence needed to continue delivering value to customers in Rustenburg. This decision supports the long-term stability of the network and the community we serve.”

Frogfoot’s investment and prioritisation of expanding coverage play a significant role in supporting the connectivity of the region. Customers will not only benefit from the company’s extensive network investment but will have the opportunity to select from a wider range of ISPs once the transition is complete.

As the network moves into Frogfoot’s ecosystem, Infinity Wireless and Frogfoot will play an active role in ensuring fibre service delivery remains exceptional throughout the period. Once the transition is complete, customers will have access to a broader range of ISP options through the Frogfoot platform.

Service Notice: Fibre disruption in George due to Civil Works in the area

7 July 2025

Service Notice: Fibre disruption in George due to Civil Works in the area

We’d like to inform our customers in George that we are aware some residents have experienced service interruptions recently. These are linked to civil infrastructure upgrades currently taking place across various parts of the area.

These projects include road rehabilitation, expansions, and general upgrades, which are part of broader efforts to improve roads and other public infrastructure. In the process of improvements live fibre infrastructure is sometimes accidentally damaged. This can lead to temporary loss of internet services for affected households.

We want to assure our customers that:

  1. We are actively monitoring the situation and working to restore any affected services as quickly as possible.
  2. Our teams respond swiftly to outages and are working behind the scenes to prevent major service disruptions where possible.
  3. We are engaging relevant stakeholders to better understand the scope and timing of the municipal works.

Although we do not yet have a detailed schedule of the works, we are doing everything we can to stay informed and proactive. If disruptions occur, we will do our best to communicate clearly and restore services with minimal delay.

We appreciate your patience as we work through this with the community.

Thank you,

The Frogfoot Team

Ensuring Connectivity and Stability for our Valued Users

18 April 2024

Dear Valued Customers,

We want to keep you informed about recent network disruptions affecting your service. While we are working to resolve these issues we understand the importance of transparency.

Here’s what you need to know:

Ongoing Challenge: Our network has been experiencing disruptions due to technical issues with certain equipment. We’re actively working with our vendors to address these challenges and restore stability to your service.

Communication with ISPs: We want to assure you that we are in regular communication with our ISP partners, updating them on the status of the network and any emergency changes required for stability.

Recent Progress: We’ve made significant strides in resolving secondary issues that emerged recently. All redundant routes are now operational, ensuring smoother connectivity for you.

Future Plans: To further enhance reliability, we’re implementing a plan to distribute key network points across multiple routers. This will help prevent future disruptions and ensure better service for you.

We apologise for any inconvenience this may have caused and appreciate your patience as we work to improve your experience. Stay tuned for further updates, and thank you for being a valued part of our network.

Should you have any questions please make sure to log a support ticket with your ISP.

Sincerely,
Frogfoot Management

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