How do I order Fibre to my business?

The most trusted ISPs are connected on the Frogfoot network. Contact your ISP and ask for a Frogfoot Fibre to the business service.

How do I know if there is Fibre available to my business?

This service is available anywhere in the Frogfoot Coverage area, visit our coverage map to view availability.

Why Choose Fibre from Frogfoot?

We pride ourselves on the quality of the build as well as technical expertise and a focus on landlord and consumer service and support

Frogfoot is one of the largest Fibre operators in the country

Countless buildings in pre-fibre areas and business districts

The Frogfoot network is available in all major cities with our footprint gaining momentum rapidly and includes Johannesburg, Pretoria, Cape Town, Durban, Port Elizabeth, East London and Bloemfontein

The Eastern belt of the country is also underway extending Bronkhorstspruit, Witbank throughout Middelburg, Secunda, Springs, Ermelo, Piet Retief, Vryheid, Melmoth, Empangeni, Mtunzini, Richards Bay, Stanger and Ballito

What checks can I do myself?

If your Internet goes down:

1. Confirm power to Frogfoot ONT and your client router.

2. If both are powered, reboot both devices by turning them off at the wall.

3. If connectivity does not restore then confirm the below.

4. Is the broadband LED ON/OFF.

If broadband light is off:

1. Inspect the yellow cable for any bends or breaks.

2. Make sure the yellow cable is securely connected to the white wall box and the black FF ONT. You can unplug the cable by holding the base of the connector and pulling gently. When you plug the cable back, there will be an audible click to indicate that it is securely connected.

3. If the broadband light remains off then report the fault to your ISP.

If broadband light is on:

You will need to check the connectivity between the FF ONT and the client router:

1. Unplug the network cable from the yellow Ethernet port on the FF ONT and gently plug it back in until there is an audible click.

2. Unplug the network cable from the ISP router and gently plug it back in until there is an audible click.

3. Confirm that the Ethernet light is green on the FF ONT – this confirms connectivity between the Frogfoot ONT and the ISP router.

4. If your connectivity remains down, report a fault to the ISP.